Last updated: January 2024
Introduction
verdant-fable respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle information collected through our website and services.
Information We Collect
We may collect the following types of information:
- Contact details such as name and email address when you submit a booking request
- Service preferences and vehicle information related to your enquiry
- Technical data including IP address, browser type, and device information
- Usage data about how you interact with our website
How We Use Your Information
Your information is used to:
- Respond to service enquiries and booking requests
- Provide automotive services you have requested
- Improve our website and customer experience
- Comply with legal obligations
Legal Basis for Processing
We process your data based on:
- Your consent when submitting forms
- Contractual necessity to provide requested services
- Legitimate business interests in improving our offerings
- Legal compliance requirements
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist our operations under strict confidentiality agreements
- Legal authorities when required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or destruction.
Data Retention
Personal data is retained only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Service records may be retained for warranty and legal purposes.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data where applicable
- Object to processing in certain circumstances
- Withdraw consent at any time
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information, please refer to our Cookie Policy.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this privacy policy periodically. Significant changes will be communicated through our website.
Contact Us
For privacy-related enquiries, contact us at:
Email: [email protected]
Address: 47 Industrial Drive, Smithfield NSW 2164, Australia